CHGroup technical support is a strategic development and control of the vendor service operation schemes implementation on the Ukrainian market. The professional team comprehensively helps to organize the process of warranty and post-warranty service provision through a partner channel or dedicated service centers accredited by the manufacturer. This includes: business logic, documentation, process control, solving operational issues, training for service center engineers, allocating a vendor’s budget for warranty repairs, etc.
Personal approach to each client
Operational process control
Protection from unforeseen situations
Working in a complex with system inergrators
Top 6 reasons why support by CHGroup is an effective way of building your business:
- The mobility of the CHGroup company makes it possible to influence the speed of the work and promptly assist in case of service issues emergence;
- A personal approach to each client makes it possible to carry out marketing support aimed at obtaining the desired result.
- Operational control of problematic issues solving terms.
- CHGroup integrated work approach with system integrators.
- Integration of complex service solutions to support corporate clients.
- Given the customers’ high demands, CHGroup tries to anticipate the demands of the customer before he has an urgent need for this.